Our temporary delivery schedule will be as follows: *Please note it may say a different day in the system for you.
Tuesday: Rutland, Airport/UBCO, East Kelowna, South Kelowna, Lake Country, Lumby, Lavington Cherryville
Wednesday: Kelowna Mission, West Kelowna, Peachland, Vernon East Hill, Vernon Warehouse Pickup (3-5pm)
Thursday: Kelowna Downtown, Kelowna Glenmore Prince George (Cafe Voltaire 2pm-5pm),
Merrit (Treehouse Health Food), Vernon Coldstream, Vernon Ok landing/Mission Hill/BellaVista, Vernon BX/North, Vernon warehouse pickup (10am-5pm)
Friday: Kamloops, Falkland, Armstrong, Enderby, Salmon Arm, Sorrento, Hope (Treehouse Healthfoods - no dairy or meat), Dawson Creek, Fort St John
We are working with shipping companies to find a solution for Chetwynd and Tumbler Ridge.
We have permanently suspended deliveries to Grande Prairie. There is a GREAT new company called Organics North you can order from.
For safety reasons we have temporarily switched to single use boxes rather than re-usable totes. You will notice a $20 bin fee on your first order which will take care of the deposit for when we transition back to re-usable bins. This fee is refundable if you decide to leave the service, but we hope we can make you fall in love with supporting a local business and organic food and decide to stay! There is also a temporary $2.50 fee to cover some of the cost of the boxes.
We deal with primarily small producers, so we have been running out of some items. If you notice something missing that doesn't have the word "refund" or "credit" beside it let us know. We process credits on your account on Fridays. The money will automatically come off of your next order.
If you get something that is not awesome (hey it happens, we sometimes miss something), simply send us a picture of the item, and also a picture of the packing sheet so we can follow up with the packer for more training. Your account will be credited for the yucky item. Please don't feel shy to claim, we want you to love your Farm Bound box and we deal with fresh produce and it can happen.
Thank you so much for your patience and understanding during this unprecedented time. We are all working very hard to get you your organic food safely.