Our temporary delivery schedule will be as follows: *Please note it may say a different day in the system for you.
Tuesday: Rutland, Airport/UBCO, East Kelowna, South Kelowna, Lake Country, Lumby, Lavington Cherryville
Wednesday: Kelowna Mission, West Kelowna, Peachland, Vernon East Hill, Vernon Warehouse Pickup (3-5pm)
Thursday: Kelowna Downtown, Kelowna Glenmore Prince George (Cafe Voltaire 2pm-5pm),
Merrit (Treehouse Health Food), Vernon Coldstream, Vernon Ok landing/Mission Hill/BellaVista, Vernon BX/North, Vernon warehouse pickup (12pm-5pm)
Friday: Kamloops, Falkland, Armstrong, Enderby, Salmon Arm, Sorrento, Hope (Treehouse Healthfoods - no dairy or meat), Dawson Creek, Fort St John, Chetwynd, Tumbler Ridge, Grande Prairie
For local deliveries we are back to using reusable totes. Please leave the tote out each week to swap out. If you do not return the tote a $20 fee will be applied to your account. You can also return the water bottles we use for ice packs as well as the liners around the frozen. To sanitize we wash each bin, sanitize it and then put it in quarantine for 7+ days. If you have people living in the home with compromised immune systems and would prefer to have a single use box let us know and we happily make that adjustment for you.
We deal with primarily small producers, so we have been running out of some items. If you notice something missing that doesn't have the word "refund" or "credit" beside it let us know. We process credits on your account on Fridays. The money will automatically come off of your next order.
If you get something that is not awesome (hey it happens, we sometimes miss something), simply send us a picture of the item, and also a picture of the packing sheet so we can follow up with the packer for more training. Your account will be credited for the yucky item. Please don't feel shy to claim, we want you to love your Farm Bound box and we deal with fresh produce and it can happen.
Thank you so much for your patience and understanding during this unprecedented time. We are all working very hard to get you your organic food safely.